I've spent most of the day trying to remember if it was Tuesday, Wednesday, or Friday. This is an important question, because I don't usually work Wednesdays or Fridays- but I work every Tuesday. Of course, I knew it wasn't Thursday because (lameness of all lameness) I knew that Dakota wasn't going to be at Melody's today. That means it's not Thursday. Of course, I knew I was supposed to be working, so that really only left Tuesday... But still, it felt sorta like Wednesday.
Anyway, one of the other barista's posted to Facebook a link to a twitter feed called the Bitter Barista. I'm not going to link to it, you'll have to go looking for it. Anyway, I was reading through it and realized that a lot of my issues that I have with customers that make me roll my eyes are experienced by Baristas everywhere. Things like people who ask for "Very Hot, No foam" Lattes (which is difficult), people who ask "Why's this cappuccino so light?" (When a cappuccino is generally 30% foam), People who order things like a "White Chocolate Mocha with french vanilla flavoring, an extra shot, 2% milk, lots of whipcream and a drizzle, and that crumbly stuff on top. Large." and then complain about the price. I really don't mind those things too much, people know how they like things (except the cappuccino people), and I don't mind making it for them. My only trouble customer today was my usual trouble customer- but he and his wife are usually rude, so I'm pretty braced for their comments. Something's always wrong. last time the shots that I pulled for his Americano looked "Fluffy", the time before I'd wanted to verify that he wanted caffeinated, not decaff (usually people in the middle of the day only get americano if we don't have decaff brewed and they want their coffee NOW) and his wife said he'd punch me in the face if I made him decaff. And he agreed. Okay guys, that was a threat. By the grace of God I was too shocked to say anything, because I'd have probably said something like "um- that wouldn't be good for either of us, because I'd have to call the cops- then you'd be getting your coffee in the slammer. :D have a nice day!" (On the other hand, I'll never forget that he gets caffeinated Americanos. But seriously, what a jerk!)
But yeah- tonight the issue was that she asked for a "Kay" I wasn't sure what in the heck a Kay was, so I asked her to say it again. "a Kay tea!" she sorta rolled her eyes and I'm like "Oh, she wants a Chai! ^.^ -- 0.0 -- Oh. she wants a chai. -_.-" See- I've got Five ways I can make chai back there. and home sister didn't even know how to say what she wanted- no way in heck is she going to be able to tell me which one of the five ways I can make Chai is actually the one she wanted. And she's picky too. So yeah, that was my issue earlier. I asked her if she had had one before, and she said yes, so I guessed that meant that it had to be the Chai Latte or the Chai Tea. So the next question was "Did it have a tea bag, or steamed milk" She had no flipping idea. so I made her a chai latte, all the time mentally daring her or her husband to say a WORD about the way I was making the latte. then I handed it to her and went to fold rags. I wasn't hanging around for them to tell me what a horrible job I did on the chai and how it wasn't what they wanted. Such stuck up jerks. (Dalek Barista says: Decaffeinate! Decaffeinate!) But yeah, other than that it was a good evening. I had a fellow come in around four and get a quadruple shot espresso with four pumps of caramel and whip cream. It was the closest thing to a Macchiato I've ever made. It looked awesome. :) I filed that recipe away in my brain, and one day I shall try it. :) It will be delicious and powerful.
Anyway, one of the other barista's posted to Facebook a link to a twitter feed called the Bitter Barista. I'm not going to link to it, you'll have to go looking for it. Anyway, I was reading through it and realized that a lot of my issues that I have with customers that make me roll my eyes are experienced by Baristas everywhere. Things like people who ask for "Very Hot, No foam" Lattes (which is difficult), people who ask "Why's this cappuccino so light?" (When a cappuccino is generally 30% foam), People who order things like a "White Chocolate Mocha with french vanilla flavoring, an extra shot, 2% milk, lots of whipcream and a drizzle, and that crumbly stuff on top. Large." and then complain about the price. I really don't mind those things too much, people know how they like things (except the cappuccino people), and I don't mind making it for them. My only trouble customer today was my usual trouble customer- but he and his wife are usually rude, so I'm pretty braced for their comments. Something's always wrong. last time the shots that I pulled for his Americano looked "Fluffy", the time before I'd wanted to verify that he wanted caffeinated, not decaff (usually people in the middle of the day only get americano if we don't have decaff brewed and they want their coffee NOW) and his wife said he'd punch me in the face if I made him decaff. And he agreed. Okay guys, that was a threat. By the grace of God I was too shocked to say anything, because I'd have probably said something like "um- that wouldn't be good for either of us, because I'd have to call the cops- then you'd be getting your coffee in the slammer. :D have a nice day!" (On the other hand, I'll never forget that he gets caffeinated Americanos. But seriously, what a jerk!)
But yeah- tonight the issue was that she asked for a "Kay" I wasn't sure what in the heck a Kay was, so I asked her to say it again. "a Kay tea!" she sorta rolled her eyes and I'm like "Oh, she wants a Chai! ^.^ -- 0.0 -- Oh. she wants a chai. -_.-" See- I've got Five ways I can make chai back there. and home sister didn't even know how to say what she wanted- no way in heck is she going to be able to tell me which one of the five ways I can make Chai is actually the one she wanted. And she's picky too. So yeah, that was my issue earlier. I asked her if she had had one before, and she said yes, so I guessed that meant that it had to be the Chai Latte or the Chai Tea. So the next question was "Did it have a tea bag, or steamed milk" She had no flipping idea. so I made her a chai latte, all the time mentally daring her or her husband to say a WORD about the way I was making the latte. then I handed it to her and went to fold rags. I wasn't hanging around for them to tell me what a horrible job I did on the chai and how it wasn't what they wanted. Such stuck up jerks. (Dalek Barista says: Decaffeinate! Decaffeinate!) But yeah, other than that it was a good evening. I had a fellow come in around four and get a quadruple shot espresso with four pumps of caramel and whip cream. It was the closest thing to a Macchiato I've ever made. It looked awesome. :) I filed that recipe away in my brain, and one day I shall try it. :) It will be delicious and powerful.
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